NiVyn ElderSafe

Delete your account

In the app: Settings → Privacy → Delete my account.

On this page: enter the email of your NiVyn ElderSafe account. We email you a link (valid 1 hour). Open it and confirm.

What is deleted

  • Immediately: you are signed out everywhere, family links are removed, location sharing and wearable sync stop, NiVyn billing stops.
  • After 30 days: your profile, check-ins, reminders, messages, location history and health/smartwatch readings are permanently deleted.
  • Kept: security audit and billing records required by law, without health data.

Apple subscriptions must also be cancelled in iPhone Settings → Apple ID → Subscriptions. Google Play subscriptions are cancelled automatically.


Help: privacy@nivyn.ca